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Delivery
Your Huxtley Workwear Co. order is being shipped from our warehouse straight to your door! All items will be processed and delivered between Monday - Friday.
The total price of your Huxtley Workwear Co. order displayed at the checkout accounts for taxes* and delivery costs associated with your order! (*Orders shipping to Canada are subject to applicable sales tax. Orders shipping to any other country won't be charged sales tax.)
Free shipping
We offer free shipping to Canada and the United States on orders over $125.
Enter code "Freeship" at checkout*.
*It can't be combined with any other promo code.
Shipping to Canada
- Free shipping on all orders over $125 (Enter code "Freeship" at checkout, It can't be combined with any other promo code)
- Fixed shipping charge of $14.99 in Canada for orders under $125
All canadian orders are shipped with Canada Post and take between 2 and 7 business days* to arrive after the date of the order (*Shipping delays are suggested & not guaranteed). A confirmation email with a tracking number will be sent once the package has been shipped.
Here's some estimated delivery times for major Canadian cities:
Montreal, QC: 1-2
Toronto, ON: 2-3
Winnipeg, MB: 5
Saskatoon, SK: 6
Calgary, AB: 6
Vancouver, BC: 7
Fredericton, NB: 3-4
Halifax, NS: 3-4
Charlottetown, PEI: 4-5
St-John's, NL: 6
Shipping to the United States
- Free shipping for all orders over $125 (+- $96 USD) (Enter code "Freeship" at checkout, It can't be combined with any other promo code)
- Fixed shipping charge of CAD $16.99 (+- $13 USD) for orders under $125 (+- $96 USD)
All US orders are shipped with UPS and take between 2 to 8 business days* to arrive following the date of the order (*Shipping delays are suggested & not guaranteed). A confirmation email with a tracking number will be sent once the package has been shipped.
Customs & import fees
As all orders are currently shipped from Canada, you may be subject to additional import fees upon delivery. If you choose to refuse the customs fee and the parcel is returned back to Huxtley, a shipping & handling fee may be deducted from your refund.
Exchange & return
Exchange (Canada)
You may exchange any *unused product within 30 days of the purchase date.
*Product(s) must be in new condition, unworn, unwashed with tags and original packaging present.
Exchanges are free of charge.
Contact our team at sales@huxtley.com to get an exchange label.
***Please include a copy of the original packing slip with a note indicating the item(s) wanted in exchange.
Exchanges* will ship out within 3 business days after being processed and will take 2-7 business days to arrive.
*Exchanges are subject to product availability.
Exchange (USA)
You may exchange any *unused product within 30 days of the purchase date.
*Product(s) must be in new condition, unworn, unwashed with tags and original packaging present.
Exchanges are free of charge.
Contact our team at sales@huxtley.com to get an exchange label.
***Please include a copy of the original packing slip with a note indicating the item(s) wanted in exchange.
Exchanges* will ship out on our dime within 3 business days after being processed and will take 4-10 business days to arrive.
*Exchanges are subject to product availability.
Return policy (Canada)
If you are not fully satisfied with the item(s) you purchased, you may return any *unused product within 30 days of the purchase date.
*Product(s) must be in new condition, unworn, unwashed with tags and original packaging present.
Contact our team at sales@huxtley.com to get a return label* (or follow the "Return By Mail" steps)
*Customer is responsible for return shipping costs. A fee of CAD $14.99 will be deducted from your refund for each return label created.
***Please include a copy of the original packing slip with a note that you want a refund.
Please allow 3-7 business days for your refund to appear back on your original payment method once it has been processed.
Return policy (USA)
If you are not fully satisfied with the item(s) you purchased, you may return any *unused product within 30 days of the purchase date.
*Product(s) must be in new condition, unworn, unwashed with tags and original packaging present.
Contact our team at sales@huxtley.com to get a return label* (or follow the "Return By Mail" steps)
*Customer is responsible for return shipping costs. A fee of USD $20 will be deducted from your refund for each return label created.
***Please include a copy of the original packing slip with a note that you want a refund.
Please allow 3-7 business days for your refund to appear back on your original payment method once it has been processed.
Return by mail
If you want to return your unwanted items by yourself, please do the followings:
1- Pack your unwanted item(s) in the original packaging
(Product(s) must be in new condition, unworn, unwashed with tags and original packaging present.)
2- Please include a copy of your original packing slip and reason for the return/ exchange.
3- Send back to:
Huxtley Workwear Co.
268 rue des Erables, St-Lambert de Lauzon, Qc, Canada g0s2w0
***The items purchased during promotions are final sales and are not exchangeable or refundable.
If you have any questions on your order, email us at sales@huxtley.com
